Dennis Dillon Guarantees
LOVE IT OR LEAVE IT EXCHANGE OR RETURN POLICY
If you are not 100% satisfied with the used car or truck you purchased you have two great options:
1. MONEY BACK GUARANTEE: Within 48 hours or 300 miles, whichever comes first, the purchaser can return the used car or truck for a refund. The used car or truck must be in the same condition as when delivered to the purchaser. Dealership management will inspect the vehicle for cosmetic and mechanical damage. If dealership management determines there is cosmetic or mechanical damage, it may, at its discretion, provide the purchaser a written repair estimate and extend this program to the purchaser upon the purchaser’s payment of the repair costs. If the purchaser paid for any part of the vehicle by personal check, the check must clear our bank and the funds be verified before a refund will be issued. The cost of anything added to the vehicle at purchaser’s request will not be refunded (i.e. accessories, protection packages, window tints, etc.). Refunds may take up to two weeks to issue once funds are verified.
2. EXCHANGE THE VEHICLE FOR ANOTHER VEHICLE: Within 48 hours or 300 miles, whichever comes first, the purchaser may exchange the used car or truck toward the purchase of a replacement vehicle, subject to credit approval for the replacement vehicle. The used car or truck must be in the same condition as when delivered to the purchaser. The amount we will credit toward the purchase of the replacement vehicle will be determined in the same way we would determine the refund amount under our Money Back Guarantee.
3 MONTH/3000 MILE LIMITED POWERTRAIN WARRANTY: Vehicles less than 13 years old and with less than 175,000 miles come with a 3 month/3,000 mile limited powertrain warranty.
USED VEHICLE INSPECTIONS: Dennis Dillon’s factory trained technicians inspect all used cars and trucks before making them available for purchase. Our goal is to provide our customers the highest quality pre-owned vehicles.