Dennis Dillon Guarantees
DENNIS DILLON DIFFERENCE
LOVE IT OR LEAVE IT EXCHANGE OR RETURN POLICY
If you are not 100% satisfied with the used car or truck you purchased you have two great options:
- CASH BACK GUARANTEE: Within 72 hours or 300 miles, whichever comes first, the purchaser can return the used car or truck for a refund. The used car or truck must be in the same condition as when delivered to the purchaser. Dealership management will inspect the vehicle for cosmetic and mechanical damage. If dealership management determines there is cosmetic or mechanical damage, it may, at its discretion, provide the purchaser a written repair estimate and extend this program to the purchaser only upon the purchaser’s payment of the repair costs. If the purchaser paid for any part of the vehicle by personal check, the check must clear the dealership’s bank account and the funds be verified before the dealership issues a refund. The cost of anything added to the vehicle at purchaser’s request will not be refunded (i.e. accessories, protection packages, window tints, etc.). Refunds may take up to two weeks to issue once funds are verified.
- EXCHANGE THE VEHICLE FOR ANOTHER VEHICLE: Within 72 hours or 300 miles, whichever comes first, the purchaser may exchange the used car or truck toward the purchase of a replacement vehicle, subject to credit approval for the replacement vehicle. The used car or truck must be in the same condition as when delivered to the purchaser. The amount the dealership will credit toward the purchase of the replacement vehicle will be determined in the same way it would determine the refund amount under the Cash Back Guarantee.
3 MONTH/3000 MILE LIMITED POWERTRAIN WARRANTY: Vehicles less than 13 years old and with less than 175,000 miles come with a 3 month/3,000 mile limited powertrain warranty. (See warranty for details.)
$1000 ADDITIONAL TRADE-IN GUARANTEE: Continue to do all of your factory recommended maintenance at Dennis Dillon and we’ll guarantee you an additional $1,000 on your vehicle when you trade it in on your next vehicle purchase from us.
USED VEHICLE INSPECTIONS: Dennis Dillon’s factory trained technicians inspect all used cars and trucks before making them available for purchase. Our goal is to provide our customers the highest quality pre-owned vehicles.
FREE CARFAX: There are three ways to get a free CARFAX report for a Dennis Dillon used vehicle:
- Visit the vehicle’s detailed information page and click on the “Free CARFAX” logo;
- Click HERE and enter the VIN;
- Visit the dealership and ask your sales consultant.